Effective Tweeting

Last week I gave an over view of Twitter for Profile which I will take further in this Blog. After spending time viewing what was happening in the Twitterverse I decided to put some plans into action. I decided that I wanted to use it as a social and business tool for www.theruralmeetingplace.com
Initially I set about finding people in my catchment area to 'Follow' in the hope that some of them would follow me back to enable me to have an audience to speak to as well as to have an arena for conversation with the people and businesses that I was following.
To achieve this audience I set about viewing the followers of people whose Tweets I enjoyed and selecting those that I thought I would enjoy following. One quick click and the base of 'Followings' started to grow.
I found that there were some very interesting conversations happening and that people were posting some very relevant Links to articles, websites etc so as well as having some Social Discourse I was actually learning at the same time. When people started 'Following' me and responding to my Tweets that just increased the conversational possibilities which in turn increased the possibilities for me to highlight the role of The Rural Meeting Place. Some people are interested in joining, some in the Events that are listed in the Calendar and some in the Marketing opportunities that the site can offer and some were interested in chatting generally and becoming friends on a social level.
All in All this is a long term Marketing strategy for The Rural Meeting Place and the other accounts that I am setting up for other projects.
Next week I will discuss what I have achieved so far and how I did it.

Tweeting for profile

Recently I have discovered Twitter. This has been a revelation in the field of marketing and is used by many to promote their business as well as to socialise on line. Its another form of networking both online and offline. There are friendships made and regular Tweetups arranged in local areas where you can meet the people you are making friendships with.
Why should you want to Twitter? It is a free (apart from your time) form of marketing that makes you say in 140 characters what you want others to 'hear' and is a very good way of honing your spiel for your 60 second introduction at Network meetings.
Before Tweeting sit back and take a few moments to think what you want from this form of marketing. 'Follow' people and groups that interest you and are relevant to your business and to your interests.
Promote your offering and offer advice and knowledge to your fellow Twitterers.
Over the next few weeks I shall be letting you know about my travels on Twitter and imparting advice to you, following on from my trials.
To follow me on Twitter go to www.twitter.com/carolermp
Happy Twittering.

Tranferring new skills.

Over the past week I have developed new skills that adapt into the work environment. Through helping a friend negotiate a house purchase I have sharpened observation, learned to scrutinize what has been said before responding with a higher bid and to analyse the result of the conversation to ensure that we have responded correctly to the information that was supplied. Although it was an exciting time it was very tiring but caused a time for reflection on how the skills can be used in every day working life. I am sure that this will make me a sharper operator on a daily basis. Some times you need to do something different to appreciate how you normally approach a sale, client etc and that you can change your response attitude for the better.
To develop this further there are also grants available for developing skills and they are backed by the government through Business Link and the Learning and Skills Council. In this current economic climate it makes sense to train your staff and yourself with transferrable skills rather than to employ new staff that take time to induct and who may not necessarily be in it for the long term, however I also appreciate that there are also some very well qualified people on the job scene who are looking for new opportunities.

Marketing in a Recession.

As we are apparently in a recession it is important to maintain visibility infront of your prospective clients.
This does not necessarily have to be expensive but it pays to maintain a level of advertising and awareness with your audience. If you advertise regularly it might be advantageous to trim down the size of your adverts or to negotiate a deal with your supplier. Combine this with free press where possible by sending press releases out about achievements/awards won/staff recruitment/new products etc.
Keeping in touch with existing clients helps as they are true advocates of your business and are ideally placed to refer you to their friends. Try adapting the refer a friend idea by rewarding them for putting you in touch with paying customers. Set the reward to the level of the cost of your product or service and make it personal so if you are dealing with a staff member rather than the owner of a business vouchers may be appreciated whereas a free item that can be converted into cash may be better for the owner of a business................to be continued

Collaborative working.

Often we find that we are not able to supply all of the skills for a client specification and perhaps turn down the opportunity of a piece of work. Look at Networking from another angle. When you have built relationships with people in your circle you also have the ability to call in all the extra skills you need to supply a complete package as well as opening the door for work to be passed your way from these contacts. Set up a Service Level Agreement with these businesses and achieve a win/win situation for all involved.
This makes another good reason to continue Networking and increasing your circle of contacts. Opportunities are all around us if we look outside of the box, however, sometimes it is too easy to walk away rather than think through the alternative approaches.

Do you have a USP?

What gives potential customers/clients the desire to buy from you rather than your competitors? What is so good about your Company/ Business that I should buy from you? Is it your Products, Your Customer Service or something entirely different?
In the current Economic Climate you need to stand out from your competitors and by putting the emphasis on your Unique Selling Point you will be giving a clear message to your customers/clients. 'Buy from Joe Bloggs Joinery because we will call in after 6 weeks to make sure that your bookcase is as strong as we told you it would be.' A very clear message that you take pride in your work and will call back on them 6 weeks later to make sure it took the weight of the books as requested.
Think about your Unique Selling Proposition and make sure that all of your staff are also aware of what makes you stand out from the rest and that they also promote this fact.

Do you sell it all at once or do you hold something back?

We all know about the benefits of up-selling to clients but sometimes this is not a good thing to do. If you have a time dated product and you also have products that can be sold throughout the year it is best to hold those back until the time dated product is sold out and then your client does not have the option of having one or the other but you have left the door open to go back later with an item or items that can be used as an added benefit to the client. You have also not depleted their budget all in one session and left an opportunity to go for the 80/20 rule. 80% of your business from 20% of your client base. However, I hasten to add that I am not averse to selling a whole suite of products if I feel the time is right and the client will benefit from more than one product, but more about that and the 80/20 rule in another post.